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Understand Your Rights Before You Open an Account

Our legal terms set the boundaries for how rpg007 operates, how your account data is handled, and what you can expect when using DANA, OVO, or GoPay to fund your wallet.

Account EligibilityData & PrivacyWallet Use PolicyDANA / OVO / GoPay TermsJurisdiction Conditions
rpg007 Understand Your Rights Before You Open an Account
LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about how these terms apply to your account — including wallet disputes, data access requests, or eligibility concerns — our support team handles legal queries through the channels below. We aim to respond to policy-related requests within two business days.

Team online

Live Chat

Open the chat widget from any page on rpg007. Policy questions are escalated to our account compliance team, separate from general lobby support.

Email Support

Send your legal or data-access request to our support email. Include your registered account ID and the wallet type — DANA, OVO, or GoPay — linked to your account.

Account Portal

Log in, go to Account Settings, and use the Request Review form to flag a terms dispute or submit a formal data correction without leaving the platform.

HOW WE HANDLE DATA

See How We Protect Your Account and Information

Data protection at rpg007 works in layers — encryption at the session level, wallet-token handling that never exposes your full DANA or GoPay credentials to our servers, and a defined retention schedule that removes inactive account data after a set period. Here is how each layer operates in practice.

Session Encryption

Every account session runs over SSL. Your login credentials, OTP codes, and wallet references are encrypted in transit and are never stored in plain text on our systems.

Wallet Token Handling

When you link DANA, OVO, or GoPay, we store a secure token — not your wallet PIN or full account number. The token is used only to initiate and confirm transactions you authorise.

Data Retention Schedule

Active account data is held as long as your account is open. If your account is closed or inactive beyond the period defined in our policy, personal data is removed from live systems on a rolling basis.

Correction and Access Rights

You can request a copy of the data we hold on your account or ask us to correct inaccurate details. Submit through the Account Portal or via email with your account ID attached.

Answers to Common Policy and Rights Questions

These are the questions we hear most often about our legal terms, account conditions, and data handling. If your question is not covered here, use Live Chat or the Account Portal to submit it directly.

These terms apply to anyone who creates an account on rpg007. Eligibility depends on local law in your region, and access is available only where permitted under applicable Indonesia regulations.

We store a secure transaction token tied to your wallet, not your PIN or full credentials. This token is used only when you initiate a deposit or withdrawal and is never passed to third-party marketing services.

Yes. Log in, go to Account Settings, and submit a Data Access Request through the portal form. Alternatively, email support with your registered account ID and we will respond within two business days.

After account closure, your personal data is removed from live systems following the retention schedule set out in our privacy policy. Some transaction records may be retained for the period required under applicable financial regulations.

We will notify you at least seven days before any material change takes effect, using the email address registered to your account. Continuing to use the platform after that period means you accept the updated terms.

Contact us via Live Chat or email and include your account ID. Our compliance team will review the suspension reason — covering areas like wallet verification, identity checks, and activity flags — and respond with the outcome.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.